Returns and Refund Policy
Disclaimer
All data is presented 'As Is'. GASearch does not warrant or guarantee the reliability of accuracy of any data or report. All data supplied by GASearch is obtained from third party sources.
Subscription Service Refund
If the user is dissatisfied or displeased with the GASearch data, reports, or services, GASearch will refund to the customer 100% of that month's subscription cost and all future monthly subscription fees. Once refunded, the users account will be canceled for all future billings and use. If the user paid an annual fee, the annual fee will be pro-rated on a monthly basis and refund amounts will be given as of the month the user requests the refund. No credit will be given for prior months' billings.
Single Lease Service Refund
If the user is dissatisfied or displeased with the GASearch data, reports, or services, GASearch will refund to the customer 100% of the cost for the reports under dispute. The user agrees to destroy the data and/or reports in dispute and not use the data or reports contained within the refund request. Credit must be requested within 30-days of the processing date of the data or reports.
Refund Request
The user may request a refund by GASearch by any of the following written methods:
-
By eMail to : [email protected].
Please put "Attn: Refunds" in Subject Line.
-
By Mail to : GASearch Energy Intelligence, P O Box 116744, Carrollton, TX 75011-6744
Cancellation of Subscription Service
Annual subscriptions are automatically renewed on the anniversary date of the original subscription. Should subscriber desire to cancel the subscription, the user must notify GASearch, in writing by fax or mailing address or eMail, of cancellation notice.
Termination of Service and Access to GASearch services
GASearch reserves the right to discontinue service to any user or subscriber without cause or notice. Should GASearch discontinue service, a full refund of all monthly fees or pro-rated monthly fees will be made in the month GASearch exercises its termination rights. No refund or credit will be given for all months prior to termination.
Privacy Policy
GASearch will not sell or rent your information with a third party.